answering
Signius is On Call for You

When your phones ring, let Signius take the call. Our team of courteous, well-trained agents is standing by whenever you need us: after hours, in overflow, in emergencies, or as part of your organization during business hours. Feel confident your callers will always be quickly connected to our agents. We carefully study call traffic patterns so we can staff to ensure minimal wait times.

Messages the Way You Need Them
Count on us to accurately document your messages. We'll deliver them in any means you choose: screened or unscreened warm-transfers, voicemail, email and fax. You can call-forward any number, and any number of lines. Our optional paging service reaches you ASAP. Signius can supply you with 'virtual receptionists' who can screen, announce, prioritize and redirect calls, at any time day or night. Never worry about who is covering the phone again!

Rely on Our Experience
Generations of Signius agents have been answering the phones since 1929. That means we have the experience to design and deliver a cost-effective program that precisely meets your needs. Over 35,000 clients, including legal, medical and business firms, nonprofit and government organizations and private individuals rely on us. Our clients include Fortune 100 firms and leading Federal and State agencies.

Award Winning Service
Our firm is one of the fastest growing businesses in the US; we ranked ahead of all other teleservices service bureaus in the Inc. Magazine's Inc. 500 list of fastest growing privately held companies. We were also named as one of the top 50 teleservices contact center outsourcers in the US by Customer Inter@ction Solutions magazine. These strong accolades enable Signius to attract and retain a fresh dynamic team that is always looking for new methods and services to make your program even better. We are also one of the only companies in America that has won the Award of Excellence given by The Association of TeleServices International, the telemessaging industry's leading professional organization, every year the award has been offered (8 times!). ATSI judges nominees based on how promptly calls are answered and how well agents answer them.


Solutions for the Service Community
You're on a job, on the way to one, or on the phone. You're at home, at a ball game, or picking up supplies. Signius can make sure you won't miss a vital call from your clients or customers.

Solutions For the Professional Community
How many times are you with a client, in court or doing research and the phone rings. Does the nature of your service require that you be available 24/7?

Solutions For the Medical Community
Your calls can span the range from changing an appointment to a life-threatening emergency. Signius can prioritize your callers and help you deliver the care and attention patients need.

Solutions For National Accounts
Simplify your answering service needs by having Signius handle all your calls. With 55+ locations across the US and Canada with over 1,600 seats we have the capacity you require.

Solutions For Government Accounts
No matter what you are doing and where you are doing it from, Signius captures the contacts from supervisors, department heads, contractors, clients and the public, 24/7.