Disasters, natural and man-made, are sometimes unavoidable. Signius is uniquely positioned to help you respond, survive and recover when the unexpected happens. With 55+ contact centers spread out across the US and Canada, our lights will be on during an emergency.

Plan Today and Avoid Downtime

The key to successfully working through disasters is to plan your response for them before they occur. Arrange to seemlessly redirect your calls or emails to Signius. Let our agents act as your emergency communications go-between. Create a disaster relief strategy with us that works for you. You may choose to have your backup center out of state or at one of our locations that is nearest to you.

Here are just a few of the services we can provide to you:

• Live Customer Care & Order Entry
• Voicemail and Inbound & Outbound IVR
• Email Response Management
• Live Answering & Call Patching to your employees. We can link to your employees anywhere, including at home.
• Outbound Calling - Telesales & Customer Care or Notifications
• Fulfillment, Processing and Shipment of your products.
  

Each of our Disaster Backup prepared centers utilize battery-powered uninterruptible power supply (UPS) systems to withstand short power outages, protect computers against damaging voltage spikes and enable orderly computer power down to save data. Backup generators are on site to keep the power flowing through extended outages. And if all else fails, our redundant voice/data connections can automatically switchover calls and contacts to an entirely different center.